Your happiest guests never get round to reviewing you. We ask everyone at the right moment, make it one tap, and stay firmly on the right side of Google's rules.
from a happy guest to a live Google review, sent at the moment they're most pleased.
The old 'review gate' trick, funnelling only happy guests to Google and hiding the rest, is against Google's rules and can get your listing penalised. So we do the bit that actually works and is completely allowed: ask every guest a little while after they've eaten, make leaving a public review effortless for the ones who loved it, and give anyone who didn't an equally easy way to reach you privately first. Nobody is blocked from posting. You just collect far more of the good reviews that were always there.
A short, friendly message goes out after the visit, in your branding, while it's fresh but never nagging. Timing is most of the battle.
Guests who had a great time get a straight, one-tap link to your Google review page. Most people are happy to, they just never get round to it. We remove the friction.
Anyone unhappy gets an equally easy private line to you, so you hear about the cold starter before the internet does. We never stop them posting publicly, that's the line we don't cross.
No. Review gating blocks unhappy guests from posting publicly, which is against the rules. We ask everyone and never block anyone, we simply make praise one tap and give unhappy guests an easy private route first.
Usually a lot more. Most happy guests are willing but never get round to it, so asking at the right time with a one-tap link is the single biggest lever on review volume.
A quick demo with John, in your own branding. £49 a month, live in a day.